We have compiled the issues of concern to the five types of stakeholders of Sincere Navigation, as well as the channels and frequencies of our communication with stakeholders, as detailed in the following table:
List of Communication Channels for Stakeholders
| Stakeholder | Identity | Issues | Communication method | Communication frequency |
|---|---|---|---|---|
| Employees | Sincere's employees in all units | 1.Wages and employees care 2.Labor safety 3.Work environment 4.Risk management 5.Operational performance 6.Business ethics | Department meetings Channel for employees' complaints Training & education for shipboard personnel Training & education for land personnel | Unregularly Anytime At least once a year At least once a year |
| Suppliers | Suppliers of raw materials to Sincere | 1.Supplier management 2.Legal compliance | 1.Technical department 2.Compliant Channel for Code of ethic and conduct | Anytime Anytime |
| Clients | TOP 10 clients | 1.Legal compliance 2.Risk management 3.Emission | 1.The Company's official website 2.Visiting clients in personal 3.Contact persons of the operation department | Anytime Unregularly Anytime |
| Investors | Investors of Sincere | 1.Business strategy 2.Business performance 3.Business of ethic and conduct 4.Legal compliance 5.Risk management | 1.CTBC Securities Trust 2.The Company's official website 3.Institutional investors 4.Phone 5.E-mail | Anytime Anytime Unregularly Anytime Anytime |
| Government | 1.Regulator of shipping transportation industry 2.Regulator of listed companies | 1.Business performance 2.Business of ethic and conduct 3.Legal compliance 4.Risk management 5.Emission | 1.Orders or supervision and regulation letters from regulators 2.Workshops or conference held by the government 3.Discussions by the association 4.The Company's official website | Unregularly Unregularly Unregularly Anytime |